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Member Services Front Desk Team Member Evenings

Description
Position Summary
Delivers the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meets the needs of members and accurately answer questions.
Job Duties and Responsibilities
Greets and admits members and guests into the club by scanning their membership cards and responding to messages regarding their membership account
Enters sales transactions for members, including program, service, and payments
Processes member paperwork, including address changes, and electronic funds transfers
Answers club phone to assist with member and guest inquiries
Position Requirements
High School Diploma or GED
6+ months of customer service experience
Ability to stand for minimum for 4 hours at a time
Excellent verbal and written communication skills
Ability to proficiently use a computer
Preferred Requirements
6+ months of receptionist experience


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