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Warehouse Management Trainee

Description
+ Primary on-site subject matter expert for warehouse management systems (WMS) at high volume distribution facility.
+ Serve as the primary point of contact to investigate, troubleshoot and resolve WMS issues at distribution center.
+ Serve as the central point of contact to internal teams for training and support.
+ Research, troubleshoot and determine root cause of system failures impacting operations, including escalation to appropriate parties, prioritizing open issues with the team for the WMS system.
+ Execute daily health checks for system performance at the local facility and follow up on issues.
+ Participate in configuration, testing/validation and implementation of WMS releases within the organization.
+ Participate in disaster recovery planning and testing at the facility level.
+ Assist in training end users and facility counterparts on implemented systems and process changes.
+ Create and distribute ad hoc queries (SQL) as required for Operations and senior leadership.
+ Assist in development of requirements for reports.
Qualifications
Minimum Qualifications:
+ 2 years of experience in technical fields or equivalent combination of education and experience.
+ Experience and/or knowledge of FMEA, ITIL, COBIT, ISO, and Project Management Methodologies.
+ Strong analytical, PC and advanced Microsoft Excel skills.
+ Experience with Manhattan Associates Warehouse Management Open Systems application preferred.
+ Experience supporting warehousing systems and business processes.
+ Knowledge and experience with Microsoft SQL and AS/400.
+ Excellent problem resolution skills.
+ Logical and efficient with keen attention to detail.
+ Knowledge of transportation and warehouse industries.
+ Demonstrated planning, task organizing and execution skills.
+ Strong communications skills (written/verbal), with emphasis on demonstrated ability to translate complex concepts between business and technical groups.
+ Strong customer service orientation.
+ Ability to travel, with weekend travel, during system design and implementations, may be required.
Job:Warehouse
Primary Location:United States-New York-Syosset
Shift:Day Shift
ReferenceNumber: SYO00000217
Category: Warehouse
JobType:
JobIndustry:
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